FamilyMart PJ | Seksyen 14 is a corporate retail Japanese-style lifestyle convenience store located at No. 13, Jalan 14/20 in the central commercial grid of Seksyen 14, Petaling Jaya. Functioning as a high-density convenience node, this outlet features imported packaged goods, ready-to-eat chilled meals, and an open hot food counter. While it remains highly stocked with core franchise items, user logs indicate significant inconsistencies regarding customer service speed, counter management, and digital point integration workflows.
- Stock Availability & Chilled Inventory: Reviewers note that the store floor is generally well-stocked across its core categories. The refrigeration bays consistently host the franchise’s standard line of chilled desserts (like cream puffs and puddings), fresh sandos, multi-flavored onigiri triangles, and pre-packaged bento boxes.
- Service Speed & App Integration Deficiencies: The branch suffers from an unusually low rating due to recurring operational friction at checkout. Visitors frequently report slow payment processing, long queues during standard peak hours, and systematic errors where loyalty points scanned from mobile devices fail to sync with the digital app ecosystem.
- Signature Hot Counter Menu: The outlet features the standard hot preparation station, serving regular helpings of fresh-pulled Sofuto ice cream (with rotating seasonal variations) alongside their signature Oden soup blocks, crispy corn sausages, and breaded chicken cutlets.
Address:
No. 13, Jalan 14/20, Seksyen 14,
46100 Petaling Jaya, Selangor
Operation Days & Hours:
7:00am – 11:00pm (Monday – Sunday)
Website:
FamilyMart
Map To Get There
